To allow access to your computer and allow us to perform maintenance, installation, configuration must download and run the Teamviewer program you'll find below.
Once you've pressed the browser download window appears.
Click run to start the download of the program. When the download completes following dialog appears:
Click again and the run dialog Teamviewer program that will allow us access to your computer will appear. As a last step you should get on the phone with us and give us the ID that appears in the central part of the dialog box, as shown below:
From this point we can perform tasks on your computer. If you have any questions or concerns please contact us.